Privacy Policy
Last updated: November 5, 2026
Linkadi ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use the Linkadi website, dashboard, and services (the "Service"). Our main service is digital event invitations: creating invitation cards, managing guest lists, sending invitations by WhatsApp and SMS, collecting RSVPs, and checking guests in with QR codes. We also offer digital profiles and NFC cards.
This policy covers two groups of people:
- Users: people who create an account with us, such as event hosts, organizers, and NFC card customers.
- Guests: people whose details a host adds to an event so they can receive an invitation.
1. Information We Collect
From users:
- Account details: name, email address, phone number, and password (stored in encrypted form).
- Event details: event name, date, venue, host and honoree names, photos, designs, messages, and other content you add to an invitation.
- Guest lists you upload or enter: guest names, phone numbers, card types, number of seats, and notes.
- Order and payment details: packages purchased, amounts, order history, and the mobile number used to pay. Payments are processed by our payment provider. We do not store your mobile money PIN or card details.
- Profile and NFC card details (if you use them): business name, job title, contact details, social links, photos, and shipping address.
- Messages you send us through the contact form, email, WhatsApp, or phone.
About guests:
- Details provided by the host: name, phone number, card type, and number of seats.
- Details guests provide: RSVP response (attending or not), number of people attending, and any message to the host.
- Event activity: whether an invitation was delivered or opened, RSVP time, and QR check-in time at the event.
Collected automatically:
- Device and usage information, such as IP address, browser type, pages visited, and the date and time of visits.
- Cookies needed to keep you signed in, keep your account secure, and remember your preferences.
2. How We Use Information
We use personal information to:
- Create and manage accounts and events.
- Design and display digital invitation cards.
- Send invitations, reminders, and event updates to guests by WhatsApp, SMS, or email on the host's instructions.
- Collect RSVPs and show hosts their guest responses and attendance.
- Create QR codes and verify guests at the event entrance.
- Process payments, orders, and NFC card production and delivery.
- Send service messages such as one-time verification codes (OTP), receipts, and account notices.
- Provide customer support and respond to your messages.
- Prevent fraud, spam, and misuse, and keep the Service secure.
- Improve the Service and meet our legal obligations.
We do not use guest phone numbers for our own marketing. We contact guests only about the event they were invited to.
3. Hosts' Responsibility for Guest Information
When a host adds guests to an event, the host decides whose details to add and what messages to send. The host must have the right to share those details with us and to invite those guests. Linkadi processes guest information on behalf of the host, only to deliver the event service. A guest who does not want to receive messages about an event can contact the host or us.
4. How We Share Information
We do not sell personal information. We share it only as follows:
- With the event host: guest RSVP responses, messages, and check-in status are visible to the host and to the event staff the host authorizes.
- On the invitation page: event details on an invitation are visible to anyone who has the invitation link. Hosts should share links only with intended guests.
- With service providers who help us run the Service, including messaging providers (for example, Twilio and Meta for WhatsApp, and Beem for SMS), our payment provider (for example, ZenoPay for mobile money), email delivery providers, and hosting and storage providers. These providers may only use the information to perform services for us.
- When required by law, court order, or a government authority, or to protect the rights, safety, and property of Linkadi, our users, or the public.
- With your consent, or as part of a merger or sale of our business, in which case this policy will continue to apply.
Some of our providers may store or process information outside Tanzania. When this happens, we take reasonable steps to make sure the information remains protected.
5. How Long We Keep Information
We keep account information while your account is active. Event and guest information is kept for as long as the host needs it to manage and review the event, and is then deleted or anonymized within a reasonable time, unless we must keep it longer for legal, accounting, or dispute purposes. Payment records are kept as required by tax and accounting laws.
6. Security
We use reasonable technical and organizational measures to protect personal information, including encrypted connections (HTTPS), password encryption, and access controls. No system is completely secure, so please keep your password private and tell us right away if you suspect unauthorized access to your account.
7. Your Rights
Subject to applicable law, including the Personal Data Protection Act, 2022 of Tanzania, you may:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Ask us to delete your information.
- Object to or restrict certain uses of your information.
- Withdraw consent where we rely on your consent.
Users can update most information from their dashboard. Guests can contact the event host or contact us directly. We may need to verify your identity before acting on a request.
8. Children
The Service is not intended for children under 18. Users must be at least 18 years old to create an account. Hosts may add guests under 18 only with the permission of a parent or guardian.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make important changes, we will post the updated policy on this page and may notify users by email. Continuing to use the Service after changes are posted means you accept the updated policy.
10. Contact Us
For privacy questions or requests, contact us at:
Email: info@linkadi.co.tz
Phone / WhatsApp: +255 722 886 777
This policy covers two groups of people:
- Users: people who create an account with us, such as event hosts, organizers, and NFC card customers.
- Guests: people whose details a host adds to an event so they can receive an invitation.
1. Information We Collect
From users:
- Account details: name, email address, phone number, and password (stored in encrypted form).
- Event details: event name, date, venue, host and honoree names, photos, designs, messages, and other content you add to an invitation.
- Guest lists you upload or enter: guest names, phone numbers, card types, number of seats, and notes.
- Order and payment details: packages purchased, amounts, order history, and the mobile number used to pay. Payments are processed by our payment provider. We do not store your mobile money PIN or card details.
- Profile and NFC card details (if you use them): business name, job title, contact details, social links, photos, and shipping address.
- Messages you send us through the contact form, email, WhatsApp, or phone.
About guests:
- Details provided by the host: name, phone number, card type, and number of seats.
- Details guests provide: RSVP response (attending or not), number of people attending, and any message to the host.
- Event activity: whether an invitation was delivered or opened, RSVP time, and QR check-in time at the event.
Collected automatically:
- Device and usage information, such as IP address, browser type, pages visited, and the date and time of visits.
- Cookies needed to keep you signed in, keep your account secure, and remember your preferences.
2. How We Use Information
We use personal information to:
- Create and manage accounts and events.
- Design and display digital invitation cards.
- Send invitations, reminders, and event updates to guests by WhatsApp, SMS, or email on the host's instructions.
- Collect RSVPs and show hosts their guest responses and attendance.
- Create QR codes and verify guests at the event entrance.
- Process payments, orders, and NFC card production and delivery.
- Send service messages such as one-time verification codes (OTP), receipts, and account notices.
- Provide customer support and respond to your messages.
- Prevent fraud, spam, and misuse, and keep the Service secure.
- Improve the Service and meet our legal obligations.
We do not use guest phone numbers for our own marketing. We contact guests only about the event they were invited to.
3. Hosts' Responsibility for Guest Information
When a host adds guests to an event, the host decides whose details to add and what messages to send. The host must have the right to share those details with us and to invite those guests. Linkadi processes guest information on behalf of the host, only to deliver the event service. A guest who does not want to receive messages about an event can contact the host or us.
4. How We Share Information
We do not sell personal information. We share it only as follows:
- With the event host: guest RSVP responses, messages, and check-in status are visible to the host and to the event staff the host authorizes.
- On the invitation page: event details on an invitation are visible to anyone who has the invitation link. Hosts should share links only with intended guests.
- With service providers who help us run the Service, including messaging providers (for example, Twilio and Meta for WhatsApp, and Beem for SMS), our payment provider (for example, ZenoPay for mobile money), email delivery providers, and hosting and storage providers. These providers may only use the information to perform services for us.
- When required by law, court order, or a government authority, or to protect the rights, safety, and property of Linkadi, our users, or the public.
- With your consent, or as part of a merger or sale of our business, in which case this policy will continue to apply.
Some of our providers may store or process information outside Tanzania. When this happens, we take reasonable steps to make sure the information remains protected.
5. How Long We Keep Information
We keep account information while your account is active. Event and guest information is kept for as long as the host needs it to manage and review the event, and is then deleted or anonymized within a reasonable time, unless we must keep it longer for legal, accounting, or dispute purposes. Payment records are kept as required by tax and accounting laws.
6. Security
We use reasonable technical and organizational measures to protect personal information, including encrypted connections (HTTPS), password encryption, and access controls. No system is completely secure, so please keep your password private and tell us right away if you suspect unauthorized access to your account.
7. Your Rights
Subject to applicable law, including the Personal Data Protection Act, 2022 of Tanzania, you may:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Ask us to delete your information.
- Object to or restrict certain uses of your information.
- Withdraw consent where we rely on your consent.
Users can update most information from their dashboard. Guests can contact the event host or contact us directly. We may need to verify your identity before acting on a request.
8. Children
The Service is not intended for children under 18. Users must be at least 18 years old to create an account. Hosts may add guests under 18 only with the permission of a parent or guardian.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make important changes, we will post the updated policy on this page and may notify users by email. Continuing to use the Service after changes are posted means you accept the updated policy.
10. Contact Us
For privacy questions or requests, contact us at:
Email: info@linkadi.co.tz
Phone / WhatsApp: +255 722 886 777